STORDIS Signs Distribution Agreement with Microtel Innovation

We are happy to announce that we have signed a distribution agreement with Microtel Innovation, that makes us a Distributor of their rich product portfolio of Network Packet Brokers, Networks TAPs and related devices.

This agreement allows us to extend our disaggregated Networking portfolio with Microtel Innovation’s Network Packet Broker Solutions. These are based on 10Gbit/25Gbit/100Gbit (with 400Gbit coming soon) Bare Metal Switches from Edgecore Networks – our long-time reliable partner in the Open Networking world.

Apart from these Network Packet Brokers (NPB), Microtel Innovation also provides a wide range of visibility products including Network TAPs, GTP Balancer and Offloader, Packet Duplication and Header Stripping dedicated appliances.

You can check all of these products out in our STORDIRECT shop, where you can also directly request quotes for these products.

“Freedom, Independence and Innovation is key for Open Networking Solutions and we are proud to have found the right partner to collaborate and build up on the disaggregated approach of providing open Load Balancing and Network Packet Broker solutions.”

Waldemar Scheck,
STORDIS CEO

“We are excited to start this important collaboration with a company that is a recognized market leader in Open Networking. Bringing our deep knowledge and proven experience in the Telco and Security monitoring space and leveraging the disaggregated approach to create innovative and future-proof solutions, we will generate the in-depth, extensive and actionable Network Visibility our customers need.”

Gianni Pompermaier,
Microtel Innovation President and CEO

“We are very excited about the relationship between Microtel, STORDIS, and Edgecore. One of the key factors to drive the wider adoption of open networking is to make it easier for customers to acquire, deploy and support open network technology. This new relationship will allow customers to get an OEM-like experience while getting all of the benefits of open networking.”

Andrzej Brzezinski,
Edgecore Networks Sales Director EMEA

Press Release

Check out our full press release for additional information

Products

Check out the products in our STORDIRECT shop

Want to Learn More About it?

Get in touch with us and we will answer all of your questions.

Contact Us
/by

STORDIS Introduces #Open2Support: Service Level Agreements For Open Networking Switches

,

One of the main questions that comes up, when we talk to people that have had no contact with the Open Networking concept before, is the question of support: Who will take care of the hardware and software support? They think there is only limited advanced commercial support available for Open Networking Bare Metal Switches.

While that of course is not the case, we wanted to address this “fear” personally and decided to take things into our own hands and to add a great additional option for our customers:

With our many years of experience in the Open Networking field, helping customers to deploy and run their Open Networking Environments across the many different industries, we know what customers expect, when they are looking for support.
We used this knowledge as our basis to form a great new offering for the Open Networking Community (and anyone that wants to be part of it):

We now can offer you three types of Service Level Agreement that extend the standard manufacturers’ warranty and will cover all of your needs, in case you run into any issues.

Check these options out and read the information brochure below for more information.
Get in touch with us, to find the best solution for you, to even further reduce downtimes.

Service Level Agreements

Availability from 8 am–5 pm**, 5  business days a week (Mon–Fri) and an advanced exchange service of defective hardware on the next business day. Any required spare parts as well as transportation costs are covered with this Service Level Agreement.

Availability from 8 am–5 pm**, 5 business days a week (Mon–Fri). Our specialists will support you with software and hardware problems. If a problem cannot be solved remotely, a replacement part will be shipped out. The replacement part will arrive within the next business day at your location. Any required spare parts, resource and transportation costs are covered within this Service Level Agreement.
Availability from 8 am–5 pm**, 5 business days a week (Mon–Fri). Our specialists will support you with software and hardware problems. If a problem cannot be solved remotely, a technical specialist from STORDIS or one of their Support Partners will be dispatched to resolve the problem on-site on the next business day. Any required spare parts are covered with this Service Level Agreement.

Quick Feature Overview

Feature Smart Advanced* Premium*
Availability,
8 am–5 pm, 5 business days
Hotline and Remote Support,
8 am–5 pm, 5 business days
Hardware Advanced Exchange,
Next business day
On-site Support,
Next business day

*Please request for availability in your region | **German/UK local time

Information Brochure

Check out our information brochure for additional information

Want to Learn More About it?

Get in touch with us and we will answer all of your questions.

Contact Us
/by